Industry | Retail & Ecommerce

HubSpot Solutions for Retail & Ecommerce Companies

From fast-growing ecommerce brands to established retailers, we help businesses use HubSpot to create more connected customer experiences, smarter marketing and better visibility throughout the customer journey.

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What HubSpot can enable for retail and eCommerce

HubSpot can sit at the centre of your customer ecosystem, bringing together CRM data, marketing activity, ecommerce signals, service interactions and other business systems so your teams can act on a more complete view of the customer.

Retail and ecommerce businesses have access to an enormous amount of customer data. The opportunity is in how you use it.

We help businesses connect HubSpot with the platforms and tools they already rely on, then use that data to create more relevant journeys, automate key interactions and understand what is driving customer value.

Creating better customer journeys with HubSpot

• Customer data that becomes useful: Bring together customer, purchase, engagement and service information so HubSpot becomes a useful source of context for marketing, service and other customer-facing teams.

• More relevant marketing: Use customer behaviour, preferences and purchase history to create smarter segmentation, personalisation and automation rather than treating every contact the same.

• Connected eCommerce experiences: Connect HubSpot with your eCommerce platform and wider technology stack so customer interactions can trigger the right actions, communications and internal processes.

• Better customer retention: Use lifecycle data, engagement signals and automation to support repeat purchase, loyalty, reactivation and customer development.

• Clearer commercial insight: Build reporting around the questions that matter to the business, from acquisition and campaign performance to customer value, retention and revenue.

Case studies

See how we’ve helped businesses in your industry.

Retail & eCommerce

Attribution and revenue reporting overhaul for Bridgeman Images

Bridgeman Images is a global leader in licensing fine art, cultural, and historical imagery, representing the world’s most renowned museums, galleries, and artists. With offices ac...

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Retail & eCommerce

HubSpot implementation and CRM training for Holland & Holland

Holland & Holland is one of Britain’s most distinguished gunmakers, producing handcrafted sporting shotguns and rifles since 1835. Alongside its world-renowned gunrooms, the co...

hollandandholland.com

Creating better customer journeys with HubSpot

Use customer behaviour, preferences and purchase history to create smarter segmentation, personalisation and automation rather than treating every contact the same.

Get in touch