theUp.co (ChargedUp, CleanedUp, ServedUp)

A high growth venue-tech company serving the UK/EU hospitality industry with innovative solutions

DELIVERABLES New Hubspot portal setup (Growth Suite Pro), consolidating data for each company brand. Integration with websites and Shopify eCommerce. Custom API solution for venue matching. Reporting and ongoing support.

SKILLS NEEDED

Hubspot portal setup & complex data migration. Project management of 3rd party Custom API development (Integromat & Airtable). eCommerce Bridge and Shopify. Sales and marketing operations, marketing automation, reporting, and training.

DURATION 6 months with ongoing support and ad hoc project work.

CLIENT

theUp.co (Innovate Energy Solutions)
London, UK

theup.co
chargedup.green
servedup.green
cleanedup.green

theUp.co currently they operate 3 distinct brands:

ChargedUp - Europe's largest phone charging network for venues
ServedUp - a hospitality management platform providing contactless menu, ordering and payments
CleanedUp - the UK's leading dispenser of hand sanitising stations

The Project

It was a real pleasure to work with Hugo, Charlie and the amazing team at theUp.co - one of a few celebrated commercial success stories of the Covid-19 pandemic.

With rapid growth and lightening fast rollout of new product offerings, including high volume B2B eCommerce sales, the data integrity of the company CRM understandably needed attention.

The core challenge of the project was to map out and implement a new CRM structure that could accommodate the individual product lines and ensure that sales are associated to the right venues.

A bespoke "Venue Matching" tool was built using Integromat, Airtable & the Google Map API to resolve a unique challenge presented by the default Shopify eCommerce integration.

HIGHLIGHTS:

Mapped out custom data properties & sales pipelines (mix of eCommerce and traditional SaaS sales) for each product line
Setup a fresh Hubspot (Growth Suite Pro) install & integrated with Shopify Plus (using Unific)
Data prep & migration from old portal to new matching new structure
Worked with Integromat expert, Cor Schutte, to build a custom Venue Matching Tool
Some ad hoc content marketing and lead generation services
Ongoing support & training to ensure successful onboarding and adoption

⭐⭐⭐⭐⭐

Fantastic, thorough and would recommend to any SaaS business.

"Jonno was a recommendation through the network and from the start provided huge value to the company. His considerate and jargon free approach was a breath of fresh air - but beneath the surface he is a real expert and understands how to not only problem solve with what he has done before but bring in external help to solve for new issues not yet encountered by any of his (or perhaps any other clients!). We will continue to use his services and recommend to others! Thanks again Jonno"

Hugo Tilmouth Co-Founder and CEO, theUp.co

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